Subprocessors (Archived)

Last modified: December 6, 2022

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Sourcegraph, Inc. (“Sourcegraph”) uses certain third party sub-processors (“Sub-processors”) to assist in providing the Services described in the Sourcegraph Terms of Service available at and/or as set forth in an applicable Order Form. Capitalized terms used but not otherwise defined herein shall have the meanings ascribed to them in the applicable Sourcegraph Terms of Service.

Sourcegraph will update this page when engaging a new Sub-processor, and if you subscribe for updates, Sourcegraph will notify you by email of changes to this page.

Sourcegraph engages Sub-processors to perform the functions described in the table below. For Sourcegraph’s On Prem product, personal data will only be processed by Sub-processors to the extent such data is shared by Customer with Sourcegraph for the purpose of delivering support services.

Third-party SubprocessorLocationService ProvidedApplicable product
AmplitudeUSAProcesses customer logsSourcegraph Cloud
AtlassianAustraliaAlerts on-call engineers about anomalies and errors on production
Sourcegraph Cloud
CloudflareUSAProcesses customer request data such as IP addresses to optimize security and performance of Sourcegraph Cloud and
Sourcegraph Cloud
Foqal.ioUSACustomer support ticketing systemSourcegraph Cloud
On Prem
GitHubUSATracks customer support
Sourcegraph Cloud
On Prem
GoogleUSAProvides cloud hosting for and Sourcegraph Cloud (Google Cloud Platform)
Processes customer support communication (G Suite), Stores usage data for and Sourcegraph Cloud (BigQuery)
Sourcegraph Cloud
GrafanaUSAProcesses customer
HoneycombUSAProcesses any information Customer sends for debugging
Incident.ioUnited KingdomProcesses incidentsSourcegraph Cloud
On Prem
MailchimpUSATransactional email
NetlifyUSAProcesses Sourcegraph cloud trial requests dataSourcegraph Cloud
SalesforceUSACustomer relationship managementSourcegraph Cloud
On Prem
SentryUSAProcesses error data, which can include email addresses and other personal data, for debugging
Slack TechnologiesUSAProcesses customer support communicationSourcegraph Cloud
On Prem
SparkpostUSATransactional email deliverySourcegraph Cloud
ZapierUSAProcesses information needed to enable integrations between Sourcegraph and a third-party productSourcegraph Cloud
On Prem
ZendeskUSACustomer support ticketing systemSourcegraph Cloud
On Prem

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